ORDERS

Can I change or cancel my order after it's placed?

Because our pieces are made to order, we begin processing orders quickly, so changes and cancellations cannot be guaranteed. Please contact us immediately at cs@dontshrinkgetstrong.com and we will do everything we can to help before your order enters production.

How do I track my order?

Once your order ships, you will receive a confirmation email with your tracking number. If you have not received tracking information within 5 business days, check your spam folder or contact us at cs@dontshrinkgetstrong.com.

SHIPPING & DELIVERY

Where do you ship?

We currently ship to the United States and Canada.

How long will my order take to arrive?

Most US orders are processed and shipped within 3 to 5 business days. Canadian orders may take longer depending on customs processing and carrier timelines. You will receive tracking information once your order is on its way.

RETURNS & EXCHANGES

What is your return policy?

Because each DSGS piece is made to order, we are unable to offer refunds for changes of mind, fit, sizing, or fabric preference. However, we understand that sometimes a piece simply isn’t the right fit once you try it on.

Eligible unworn, unwashed items may be returned within 14 days of delivery for an exchange or store credit.

Exchanges may be made for a different size or a different item of equal or lesser value. If the replacement item is of lesser value, the remaining balance will be issued as store credit. Customers are responsible for return shipping costs for exchanges and store-credit returns.

If your order arrives damaged, defective, has a printing or quality issue, or you receive an incorrect item, please contact us within 7 days of delivery at cs@dontshrinkgetstrong.com with your order number and clear photos of the issue. We’ll arrange a replacement or refund at no additional cost to you.

Items must be returned in their original condition, unworn and unwashed. Items marked final sale are not eligible for return, exchange, or store credit unless they arrive damaged, defective, or incorrect.

What if I'm unsure about sizing or fit?

We include fit, fabric, and sizing information on our product pages to help you choose the right piece. Because different DSGS styles may fit differently, we encourage you to review the details for the specific item you're considering.

Still unsure? Contact us at cs@dontshrinkgetstrong.com before ordering. We’re happy to help with sizing, fit, fabric, or product questions.

PRODUCTS

What are your garments made of?

Our pieces are made from a variety of high-quality fabrics and blends depending on the garment and style. Because each piece is different, specific fabric composition, weight, fit, and other garment details can be found on the individual product page.

Not sure what those fabric details mean or how a particular material might feel or wear? Just ask us. We’re happy to help explain the differences and give you a better idea of what to expect before you order. Contact us at cs@dontshrinkgetstrong.com and we’ll help you choose the right piece.

How do I care for my garment?

Care instructions may vary by garment. Please refer to the care information provided on the individual product page or garment label for the best way to care for your piece.

As a general rule, washing printed garments inside out in cold water and avoiding direct heat on the print can help preserve both the garment and design.

GIVING BACK

Does Don't Shrink. GET STRONG.™ support any charities?

Yes, and this is something we feel strongly about. A portion of every purchase is donated to charity.

Our charitable partners may change quarterly, with each organization receiving our minimum donation commitment. We’re proud to give back with every order placed.

To stay up to date on the organizations we’re currently supporting and our giving, follow us on social media and subscribe to our newsletter.