Shipping policy
Shipping Policy
Every item is created specifically for you once your order is placed. We produce intentionally and reduce unnecessary waste. Thank you for being part of something that is built with care from the very beginning.
Processing Time
Orders are typically processed within 2 to 5 business days before shipping. During high demand periods, processing times may be slightly longer.
Shipping Time
Once shipped, delivery times will vary depending on your location:
• United States: 12 to 21 business days
• Canada: 12 to 21 business days
These are estimated delivery times and may vary due to carrier delays or customs processing.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
While we do our best to ensure timely delivery, delays can occasionally occur due to factors outside of our control, including:
• Carrier delays
• Customs processing for international orders
• High seasonal demand
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please check with your local carrier first. If you still need assistance, contact us at cs@dontshrinkgetstrong.com and we will do our best to help.
Questions
If you have any questions about your order, please reach out at cs@dontshrinkgetstrong.com or through our contact page. We are always here to help.
